Customer Support Specialist - Temp

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Title:     Customer Support Specialist  - Temp

Company: Boeing Distribution

Job ID:  99200

Location:  Chandler, AZ.

Job Description/Position Overview:

This position is expected to be 100% onsite.

Export Control:

The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.

Employer will not sponsor applicants for employment visa status.

Position Summary: 

Under direct supervision, performs a variety of clerical duties of a routine and recurring nature including skilled typing, filing, data entry, and preparation of standard forms.   Helps and supports sales/program team in achieving sales goals.

Essential Job Duties and Responsibilities:

• Enters document data (e.g., order entry, quotes, etc.) into computer and types of various forms and documents and reviews customer purchase orders to assess order requirements.
• Collaborates with sales staff to monitor active purchase orders and ensures order meet requirements and OTD and reviews customer order books and follow-up on actions required.
• Proofreads paperwork with computer for part number and for accuracy.
• Adheres to record keeping processes and distributes incoming faxes and mail, operates all office machines, and takes incoming calls and handles them in a professional manner.

 Basic Qualifications (Required Skills and Experience)

• 1-2 years of related work experience
• Ability to read, write, and speak English fluently.
• Clerical practices, office procedures, automated equipment, computers, and math
• Customer Service Experience
• Microsoft Office (i.e., MS Excel, MS Word)
• Ability to enter large volume of orders in the system.
• Ability to work in a fast-paced environment.
• Experience working with an International Trade team.

 Preferred Qualifications (Desired Skills/Experience)

• 2-4 years of related work experience
• Education: associate degree – Business Management or related field of study.

Relocation:

Relocation assistance is not negotiable benefit for this position.  Candidates must live in the immediate area or relocate at own their expense.

Drug Free Workplace:

Boeing is a tobacco free workplace and smoking is prohibited while on the premise and in the building to provide a healthy work environment for all. To support employees interested in quitting the use of tobacco products, Boeing Distribution is offering the Quit for Life Program to all US employees. 

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Work Shift:

Experience Level:

Individual Contributor – Level 1

Job Type:  Full-Time

Job Code:  GCB5I1

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.